Internet Explorer (IE7, IE8, IE9, IE10 and IE11) Recommended Settings for Oracle Hyperion Products (Doc ID 820892.1)

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APPLIES TO: Hyperion Essbase Administration Services - Version 9.3.0.0.00 and later Hyperion Planning - Version 9.3.1.0.00 and later Hyperion Financial Data Quality Management - Version 9.2.0.0.00 and later Hyperion BI+ - Version 9.3.0.0.00 and later Hyperion Financial Management - Version 9.2.1.0.00 and later Information in this document applies to any platform. GOAL Some Internet Explorer versions discussed in this article are not compatible with certain releases of Oracle Hyperion products. For detailed information about version compatibility please see Document 1355681.1 - Enterprise Performance Management Products Compatibility with Internet Explorer ( IE6, IE7, IE8, IE9, IE10 and IE11). The following Internet Explorer settings should be applied in order for Oracle Hyperion Products to work correctly with Internet Explorer. The information in this document applies to the following Enterprise Performance Management products: Calculation Manager Data Relationship Management (DRM) Enterprise Performance Management Architect (EPMA) EPM Workspace Essbase Administration Services (EAS) Financial Data Quality Management (FDM) Financial Management (HFM) Financial Reporting Foundation Services Interactive Reporting Planning Shared Services Web Analysis SOLUTION 1. Configure browser to check for new version every time user visits a page Open Internet Explorer Go to Tools > Internet options > General            In "Browsing history" section click on "Settings" button and then select "Every time I visit the webpage" option Click OK, then Apply. 2. Disable default pop-up blocking Open Internet Explorer Go to Tools > Internet options > Privacy tab   Uncheck "Turn on Pop-up Blocker" 3. Add Workspace URL to trusted sites Open Internet Explorer Go to Tools > Internet options > Security tab Select "Trusted sites" from "Select a zone to view or change security settings" window, then click on "Sites" button. Type your workspace URL in form http://workspaceserver:portnumber in "Add this website to the zone" Uncheck "Require server verification (https:) for all sites in this zone" Click Add, then Close. Click OK and Apply. 4. Customize security settings Open Internet Explorer Go to Tools > Internet options > Security tab Select "Trusted sites" from "Select a zone to view or change security settings" window  Select zone containing your Oracle Hyperion servers and click on "Custom level..." button In "Miscellaneous" section enable options "Access data sources across domains" and "Allow script-initiated windows without size or position constraints" In "ActiveX controls and plug-ins" section enable "Run ActiveX controls and plug-ins" and "Script ActiveX controls marked safe for scripting". Click OK Click Apply, then OK 5. Enable option "Always allow session cookies". Open Internet Explorer Go to  Tools > Internet options > Privacy Tab > Advanced. Check the "Override automatic cookie handling", accept the first and third party cookies and check the "Always allow session cookies" option. 6. Only for SSL enabled environments: Disable option "Do not save Encrypted Pages to Disk". Open Internet Explorer Go to Tools > Internet options > Advanced Tab. In "Security" section uncheck the option "Do not save Encrypted Pages to Disk". 7. Disable option "Enable Native XMLHTTP". This setting is recommended only for customers using HFM 9.3.1 or older with IE 7. If you are using version 11.1.1.x of EPM products or newer, this option should be enabled. Open Internet Explorer Go to Tools > Internet options > Advanced Tab. In "Security" section uncheck the option "Enable Native XMLHTTP". 8. Using Internet Explorer 9 Compatibility View option. Open Internet Explorer For 11.1.2.1.600 Planning and EPMA: Compatibility View should be enabled in Tools > Compatibility View Settings For EPM 11.1.2.2 products: Go to Tools > Compatibility View Settings. Make sure EPM Workspace URL is not enabled for Compatibility View and uncheck all available options at the bottom of the pop-up window. 9. For products using JRE Plugin (Web Analysis, Performance Scorecard, Administration Services)  make sure that a compatible version of plugin is installed on the client machine. Check JRE Plugin certification for your EPM product in support matrix Check installed Java version in Control Panel > Java > General > About. If required update Java version to a supported release. Enable option "Always Auto-Download" in Control Panel > Java > Advanced > JRE Auto-Download 10. Using Internet Explorer 11 Enterprise Mode - only required with with EPM 11.1.2.2.500 and 11.1.2.3.500. For more information see Document 1920566.1. Open Internet Explorer > Tools Select Enterprise Mode. This option is visible only after enabling it in Windows Registry. See this Microsoft document for more details: http://msdn.microsoft.com/en-us/library/dn640687.aspx 11. For Interactive Reporting Web Client (IRWC) on Windows 7 only: Internet Explorer Protected Mode should be disabled. If login User is not a member of Administrators group, User Account Control should be set to 'Default' option. 12. Financial Data Management (FDM) - Configuration Changes to IIS in Order to Support Internet Explorer 11 - Steps are required to add / edit custom HTTP Response Header. Please refer to Note 2028236.1 for more information.

Smart View Error "The request timed out. Contact your administrator to increase netRetryCount and netRetryInterval" After Installing Internet Explorer 7 or Later (Doc ID 756288.1)

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APPLIES TO: Hyperion Financial Management - Version 9.3.0.0.00 to 11.1.1.3.00 [Release 9.3 to 11.1] Information in this document applies to any platform. 10.29.15 SYMPTOMS When attempting to connect to Hyperion Financial Management (HFM) using SmartView the following error message appears: The request timed out. Contact your administrator to increase netRetryCount and netRetryInterval. CHANGES The web browser was upgraded to Internet Explorer 7.0 or higher. CAUSE This issue occurs because of a time-out limit introduced during installation of Internet Explorer (IE) 7. By default this is set to 1 minute. In previous IE versions it was 60 minutes. SOLUTION To avoid this error the default time-out value for persistent HTTP connections may be increased. Follow the steps below to change the default time-out value: Click Start, click Run, type regedit and press Enter Locate and select the following key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings  On the Edit menu, point to New and click DWORD Value. Type 'KeepAliveTimeout' and press Enter. On the Edit menu, click Modify. Select Decimal Enter the appropriate time-out value (in milliseconds). For example, to set the time-out value to two minutes, type 120000. For three minutes, 180000. Click OK If you use a KeepAliveTimeout value higher than 120000 (two minutes), you must create an additional registry key and set its value equal to the KeepAliveTimeout value that you want: 9.1. Repeat steps 3-8, creating DWORD value 'ServerInfoTimeout' Restart Internet Explorer.